Downloading Cards & Photos

Every photo downloads at the size it was uploaded, up to 8MB. Entire cards can be saved as self-contained files that work offline forever.

Downloading Individual Photos

1

Open the card and watch the photos fall out.

2

The first photo appears full-screen in a gallery view. Use the arrow buttons (or swipe on mobile) to browse all photos.

3

Tap the Download button (downward arrow) in the bar under the photo to save it at the size it was uploaded.

4

To print directly, tap the Print button (printer icon) beside it.

5

When finished, tap the green Done check or the X to close the gallery. Tap any photo on the card to open it again.

The photo gallery, with print and download buttons under the photo
The photo gallery, with print and download buttons under the photo

Downloading the Entire Card

Keep Card packs the whole card into one file — then it opens with no internet
1

Open the card. Below it, find the Keep Card button.

2

Tap Keep Card. A percentage counts up while the card is packed into a single file (a few seconds for cards with many photos).

3

Your browser saves one self-contained HTML file, named after the card's link — like from-sarah-to-mom-2pbe.html.

4

When it says Card Saved!, you can also download the cover image to use as an icon or keepsake.

5

Open the file anytime in any browser — no internet needed. The envelope, the card and every photo are all inside it.

The downloaded file contains everything: design, message, all photos at full quality, voice and video messages, letter inserts, and animations. It's a complete, permanent keepsake.

Download Limits

FreeCard Pack
Total downloads per card100500
Downloads per hour per person510
Lifetime downloads per person per card2050

Card Expiration

FreeCard Pack
Card life (online)60 daysLife of your account

After expiration, the online link stops working. But downloaded cards work forever.

Tip: Encourage your recipient to download the card before it expires so they can keep it forever.

Frequently Asked Questions

Are photos compressed when downloaded?
Not on download — the file you get is the file that was stored. A photo of 8MB or less is stored exactly as it was uploaded; anything larger is optimised down to fit the 8MB per-photo cap before it uploads, which is the only point where quality changes.
Does the downloaded card need internet?
No. The downloaded HTML file is completely self-contained. It includes all photos, messages, voice recordings, videos, and animations. Open it in any browser, anytime, offline.
What happens when a card expires?
Free cards expire after 60 days, and Card Pack cards stay online for the life of your account. The online link stops working, but any downloaded copies continue to work forever.
Are there download limits?
Free cards allow 100 total downloads, Card Pack cards allow 500. Per person: 5 downloads/hour (Free) or 10/hour (Card Pack), and 20 lifetime downloads per person per card (Free) or 50 (Card Pack).
What if View Only mode is enabled?
If the card creator enabled View Only protection, the download and print buttons won't appear. You can still view all photos in the browser.

Related

Create a Card Worth Keeping

Full-quality photos your recipients can download and print forever.

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